betfair uk address

Betfair, one of the world’s leading online betting exchanges, has its roots firmly planted in the United Kingdom. If you’re looking to get in touch with Betfair or visit their offices, here’s everything you need to know about their UK address. Betfair Headquarters Betfair’s main headquarters is located in Hammersmith, London. The address is: Betfair Waterfront Hammersmith Embankment Manfred Road London W6 9HP United Kingdom Key Points About the Headquarters Location: The headquarters is situated along the Thames River, providing a scenic backdrop to the bustling operations of the company.

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betfair uk address

Betfair, one of the world’s leading online betting exchanges, has its roots firmly planted in the United Kingdom. If you’re looking to get in touch with Betfair or visit their offices, here’s everything you need to know about their UK address.

Betfair Headquarters

Betfair’s main headquarters is located in Hammersmith, London. The address is:

Betfair
Waterfront
Hammersmith Embankment
Manfred Road
London
W6 9HP
United Kingdom

Key Points About the Headquarters

  • Location: The headquarters is situated along the Thames River, providing a scenic backdrop to the bustling operations of the company.
  • Accessibility: The office is easily accessible by public transport, with Hammersmith Tube Station just a short walk away.
  • Visiting: While the office is not open to the public for casual visits, it is the hub for many of Betfair’s administrative and operational activities.

Customer Service and Contact Information

If you need to contact Betfair for customer service or any other inquiries, you can reach them through various channels.

Postal Address for Correspondence

For postal correspondence, you can use the following address:

Betfair
PO Box 10043
Bournemouth
BH1 9HU
United Kingdom

Contact Methods

  • Email: You can email Betfair’s customer service at [email protected].
  • Phone: The UK customer service phone number is +44 203 059 8888.
  • Live Chat: Betfair offers live chat support on their website, which is available 247.

Betfair’s UK Presence

Betfair has a significant presence in the UK, not just in London but also in other parts of the country. Here are some key locations:

Dublin Office

While primarily a UK-based company, Betfair also has a significant presence in Dublin, Ireland. The Dublin office address is:

Betfair
Level 2
Waterfront
Liffey Valley
Dublin 22
Ireland

Other UK Offices

Betfair operates several other offices across the UK, including in Leeds and Stoke-on-Trent. These offices support various functions such as technology, marketing, and customer support.

Whether you’re looking to visit Betfair’s headquarters, send them a letter, or get in touch with their customer service, knowing the correct address and contact information is crucial. Betfair’s UK presence is robust, with offices in key cities like London and Dublin, ensuring they can cater to their vast customer base efficiently.

betfair phone number uk

Betfair is one of the leading online betting exchanges in the UK, offering a wide range of sports betting, casino games, and other gambling services. If you need assistance or have any queries, contacting Betfair’s customer support is essential. This article will guide you through the process of finding and using the Betfair phone number in the UK.

Why Contact Betfair Customer Support?

There are several reasons why you might need to contact Betfair’s customer support:

  • Account Issues: Problems with your account, such as login difficulties or forgotten passwords.
  • Deposits and Withdrawals: Questions about payment methods, transaction issues, or withdrawal delays.
  • Betting Queries: Assistance with placing bets, understanding odds, or resolving bet disputes.
  • Technical Problems: Issues with the Betfair website or mobile app.
  • Complaints: If you have a complaint or need to report a problem.

How to Find the Betfair Phone Number in the UK

Betfair provides a dedicated phone number for UK customers to ensure quick and efficient support. Here’s how you can find it:

1. Official Betfair Website

  • Visit the Betfair website.
  • Navigate to the “Help” or “Support” section.
  • Look for the “Contact Us” option.
  • You should find the UK phone number listed there.

2. Betfair Mobile App

  • Open the Betfair mobile app on your smartphone.
  • Go to the “Support” or “Help” section.
  • The UK phone number should be available under the “Contact Us” tab.

3. Customer Support Email

  • If you prefer not to call, you can also find the customer support email address.
  • Send an email detailing your issue, and they will respond with the necessary contact information.

Betfair UK Customer Support Phone Number

The official Betfair phone number for UK customers is:

0800 028 0398

This number is toll-free, so you won’t incur any charges for calling.

Tips for Contacting Betfair Customer Support

To ensure a smooth and efficient experience when contacting Betfair customer support, consider the following tips:

  • Have Your Account Details Ready: Be prepared to provide your account username, email address, and any relevant transaction details.
  • Be Clear and Specific: Clearly explain the issue you are facing. The more specific you are, the quicker the support team can assist you.
  • Note Down the Reference Number: After contacting support, make a note of any reference numbers provided. This will help if you need to follow up on your query.
  • Check Operating Hours: Ensure you call during the operating hours to get immediate assistance. Betfair’s customer support is generally available 247, but it’s always good to double-check.

Alternative Contact Methods

If calling isn’t convenient, Betfair offers several other ways to get in touch:

  • Live Chat: Available on the Betfair website and mobile app.
  • Email Support: Send an email to their support team.
  • Social Media: Reach out via Twitter or Facebook.
  • Help Centre: Use the extensive FAQ section on the Betfair website to find answers to common questions.

Contacting Betfair’s customer support in the UK is straightforward, thanks to their dedicated phone number and multiple contact options. Whether you have a question about your account, need help with a bet, or are experiencing technical difficulties, Betfair’s support team is ready to assist you. Remember to have your account details handy and be as specific as possible to ensure a quick resolution to your issue.

contact betfair uk

Betfair is one of the leading online betting exchanges in the UK, offering a wide range of sports betting, casino games, and other gambling options. Whether you have a question about your account, need assistance with a bet, or want to provide feedback, contacting Betfair UK is straightforward. This guide will walk you through the various methods available to get in touch with Betfair UK.

1. Customer Support via Live Chat

One of the most convenient ways to contact Betfair UK is through their live chat feature. This method allows you to get instant assistance from a customer support representative.

How to Use Live Chat:

  • Step 1: Visit the Betfair website.
  • Step 2: Log in to your account.
  • Step 3: Navigate to the “Help” section.
  • Step 4: Click on “Live Chat” to start a conversation with a support agent.

2. Email Support

If you prefer to communicate via email, Betfair UK offers email support for various inquiries.

Email Addresses:

Tips for Emailing:

  • Be clear and concise in your message.
  • Include your account details if the query is account-related.
  • Allow up to 24 hours for a response.

3. Telephone Support

For immediate assistance, you can contact Betfair UK via telephone.

Customer Support Numbers:

  • UK: 0344 871 0000
  • International: +44 203 059 8888

Operating Hours:

  • Monday to Friday: 7:30 AM - 10:00 PM
  • Saturday and Sunday: 8:00 AM - 9:00 PM

4. Social Media

Betfair UK is active on various social media platforms, where you can reach out for support or follow updates.

Social Media Channels:

Tips for Social Media:

  • Use direct messages for more private inquiries.
  • Follow their pages for the latest news and promotions.

5. Help Centre

Betfair UK also offers an extensive Help Centre on their website, which is a valuable resource for finding answers to common questions.

Accessing the Help Centre:

  • Step 1: Visit the Betfair website.
  • Step 2: Navigate to the “Help” section.
  • Step 3: Browse through the categories or use the search bar to find your query.

Help Centre Features:

  • FAQs: Answers to frequently asked questions.
  • Guides: Step-by-step instructions for various tasks.
  • Videos: Tutorials and explanations.

6. Contacting Betfair via Post

While less common, Betfair UK also accepts postal inquiries.

Mailing Address:

Betfair
Customer Service
PO Box 10043
Bournemouth
BH1 9HU
United Kingdom

Tips for Postal Inquiries:

  • Include your account details and a clear description of your query.
  • Allow additional time for postal delivery and processing.

Betfair UK provides multiple channels for customer support, ensuring that you can get the assistance you need, whether it’s through live chat, email, telephone, social media, or traditional mail. Utilize these resources to enhance your betting experience and resolve any issues quickly and efficiently.

contact betfair uk


If you’re a resident of the United Kingdom looking to place bets, get help with an existing account, or simply have questions about the services offered by Betfair, this article provides valuable information to guide you through the process.

Overview of Betfair UK

Betfair is one of the world’s leading online betting and gaming companies. Operating under the Betfair brand since 2000, they have made significant strides in providing a variety of markets for different events across sports, politics, entertainment, and more. Their operations are fully licensed and regulated by various jurisdictions, ensuring that their customers enjoy a safe and secure betting experience.

Ways to Contact Betfair UK

Given the vast array of services and features offered by Betfair, it’s not uncommon for users to have questions or need assistance at some point. Here are several ways you can contact them:

Phone Support

Betfair offers 247 phone support for its customers. This allows users to get immediate help with any issue they’re facing with their account, placing bets, or accessing the platform.

  • Phone Number: This is readily available on their website.
  • Availability: 24 hours a day, 7 days a week.

Live Chat

For quicker resolution of less complex issues, live chat support is also provided. It’s accessible directly from your Betfair account once logged in and allows for immediate responses to general queries or technical issues.

  • Availability: Available on their website during specific hours.
  • Direct Access: Available within the user’s account when logged in.

Email Support

For more detailed, less urgent matters or inquiries, emailing Betfair can be a good option. Responses are usually provided in a timely manner, considering the volume of emails they receive.

  • Email Address: This is also available on their website.
  • Response Time: Typically within 24 to 48 hours, depending on the complexity and volume of requests.

Social Media

Betfair maintains an active presence on various social media platforms. These can be used not just for direct contact but also as a means to stay updated with news about the company, promotions, or general updates about betting and gaming services.

  • Platforms: Twitter, Facebook, Instagram.
  • Engagement: Actively engaged and responsive to user inquiries and messages.

Customer Support Form

Sometimes, users may find it easier to submit their queries in writing. Betfair has a dedicated form for this purpose on their website.

  • Availability: Always available on the support page of their website.
  • Usefulness: Good for detailed or more structured inquiries.

Additional Tips

  1. Before Contacting: Ensure that you have your account details handy, especially when contacting via phone or live chat. This includes your username, password, and any relevant references to your issue (like bet IDs).

  2. Specific Issues: Be clear about the nature of your problem. If you’re experiencing a technical issue, mention if it’s related to the app, website, or other platforms.

  3. Feedback: If your query is resolved satisfactorily, kindly consider providing feedback on your experience with their support team. This can help them improve their services for future users.

Contacting Betfair UK is straightforward and can be achieved through various channels depending on the urgency and nature of the issue at hand. Whether it’s a quick fix to a problem or more detailed assistance, they are committed to providing top-notch customer service across all platforms.

Frequently Questions

What is the official address of Betfair UK?

The official address of Betfair UK is: Waterfront Hammersmith Embankment, London, W6 9HP. Betfair, a leading online betting exchange, is headquartered in this central London location. This address is where you can send correspondence, visit for business inquiries, or reach out for customer support. Betfair's presence in London underscores its commitment to serving the UK market with top-tier betting services and innovative solutions. For more information or to contact Betfair directly, visit their official website or call their customer service.

How can I contact Betfair customer service in the UK?

To contact Betfair customer service in the UK, you have several options. You can call their dedicated UK support line at 0344 871 0000, which is available 24/7. Alternatively, you can use the live chat feature on the Betfair website, which is a quick and efficient way to get assistance. For those who prefer email, you can reach out to [email protected]. Additionally, Betfair offers a comprehensive help section on their website with FAQs and guides to address common queries. These methods ensure you can get the support you need, whenever you need it.

 

What Are the Legal Requirements for Using Betfair?

To use Betfair, users must meet legal requirements based on their jurisdiction. Generally, you must be at least 18 years old and comply with local gambling laws. In the UK, for instance, you need to verify your identity and address. Betfair also requires users to set deposit limits and adhere to responsible gambling guidelines. Additionally, some regions may require specific licenses or permits to access Betfair services. Always check the terms and conditions and consult local authorities for precise legal requirements in your area to ensure compliance and a safe betting experience.

What Led to the Suspension of Betfair?

Betfair's suspension was primarily due to regulatory issues. In 2021, the UK Gambling Commission imposed a suspension on Betfair's operations, citing concerns over anti-money laundering and social responsibility measures. The Commission found that Betfair failed to conduct proper due diligence on customers, which led to significant financial risks. This suspension aimed to protect consumers and ensure compliance with regulatory standards. Betfair has since taken steps to address these issues, including enhancing its customer verification processes and improving its overall regulatory framework to prevent future suspensions.

How can I contact Betfair customer service in the UK?

To contact Betfair customer service in the UK, you have several options. You can call their dedicated UK support line at 0344 871 0000, which is available 24/7. Alternatively, you can use the live chat feature on the Betfair website, which is a quick and efficient way to get assistance. For those who prefer email, you can reach out to [email protected]. Additionally, Betfair offers a comprehensive help section on their website with FAQs and guides to address common queries. These methods ensure you can get the support you need, whenever you need it.